Privacy Policy

How Taka 11 Collects and Protects Your Data — Find Out More

Your personal data belongs to you. taka 11 is fully transparent about where that data goes, how it is used, and how it is kept secure — everything is clearly laid out here.

Updated: January 1, 2026 8 min read 256-Bit SSL Secured
Layers of Data Protection
SSL / TLS EncryptionMaximum
Identity Verification (KYC)Strong
Data Access ControlsStrict
Fraud MonitoringReal-time
Third-Party Data SharingZero

Our Commitment: taka 11 never sells your personal data or shares it with third-party advertisers without your consent. This Privacy Policy is written in plain language so you can understand it easily.

1

Introduction & Scope

This Privacy Policy applies to the taka 11 website (taka11.biz) and mobile app. By creating an account, playing, or using the platform in any way, you are considered to have accepted this Privacy Policy.

Taka 11 is an online betting and gaming platform built for people in Bangladesh. We understand that you trust us with your personal information, and we take that responsibility seriously. That's why we follow a strict data minimization principle — we only collect what is absolutely necessary.

This policy does not apply to third-party websites or services. If you navigate to another site via a taka 11 link or referral, please review that site's own privacy policy.

2

What Information We Collect

Taka 11 collects two types of data — information you provide directly, and data collected automatically based on how you use the platform.

Information You Provide

Data Type Why It's Collected Required?
Full Name Identity Verification & Payment Processing Yes
Mobile Number Account Verification & Security Yes
Email Address Account Notifications & Communications Yes
Date of Birth Age verification (to confirm users are 18+) Yes
National ID Number KYC Verification Yes for withdrawals
BKash/Nagad Number Payment Transactions Yes for payments

Automatically Collected Data

  • Device Information: Your phone or computer's model, operating system, and browser type.
  • Log Data: Login time, IP address, and session duration.
  • Usage Patterns: Which games you played, how long you played, and how many bets you placed.
  • Location Data: General region only (city/district level) — not your precise location.

taka 11 will never ask for your bank PIN, bKash PIN, or password. Anyone requesting this information is attempting fraud — report it to us immediately.

3

How Your Data Is Used

Taka 11 uses your data only for specific, defined purposes. We never use it for anything beyond what is necessary.

  • Account Management: For registration, login, password recovery, and customer support.
  • Payment Processing: To process deposits and withdrawals securely.
  • Identity Verification: To verify your age and identity, and to prevent money laundering.
  • Security Assurance: To detect fraud, hacking, or any suspicious activity.
  • Service Improvement: To analyze which games or features you prefer, so we can improve our services.
  • Legal Obligations: To comply with lawful data requests from government authorities.
  • Contact: For important account notifications, transaction confirmations, and customer support.

You can opt out of promotional messages from taka 11 at any time by contacting support. However, essential account notifications cannot be turned off — they exist to keep you safe.

4

Data Sharing & Disclosure Policy

This is the most important part — who actually receives your data. taka 11 makes it clear: your data is never sold.

When Your Data May Be Shared

  • Payment Providers: Minimal data is shared with bKash, Nagad, or Rocket solely to confirm your transaction. Only transaction-related details — nothing more.
  • Game Software Providers: Limited data is shared with licensed software providers solely to ensure games run properly.
  • Legal Requirements: Data may be disclosed under court orders, government investigations, or legal obligations related to financial crime prevention.
  • Business Changes: In the event of a company merger or acquisition, data may be transferred — however, this policy will remain in effect.

We never: Selling data to advertisers, sharing data on social media, or passing data to other betting sites.

5

Cookies & Tracking Technologies

Taka 11 uses cookies on its website. Cookies are small data files stored in your browser that help enhance your browsing experience.

You can disable cookies through your browser settings. However, disabling essential cookies may prevent you from logging in to taka 11.

6

Technical Methods of Data Protection

Taka 11 follows the highest industry standards to protect your data. For us, security is not a cost — it's an investment.

  • 256-bit SSL/TLS Encryption: All data transmitted between you and our servers is encrypted end-to-end. No one can intercept and read it in transit.
  • Two-Factor Authentication (2FA): An OTP is sent at every login. Even if someone knows your password, they cannot access your account without the OTP.
  • Encrypted Database: All data stored on our servers is encrypted. Even if a server is breached, the data cannot be read.
  • Real-time Fraud Monitoring: Unusual transactions are monitored around the clock using artificial intelligence.
  • Regular Security Audits: External experts regularly audit taka 11's systems to identify and address potential vulnerabilities.
  • Data Backup: Your account data is backed up across multiple servers to prevent any loss.
7

Your Rights

Your data belongs to you. taka 11 fully respects and upholds these rights.

8

Protection of Minors' Data

Taka 11 is strictly an 18+ platform. We do not knowingly collect data from anyone under 18. Age is verified at registration using date of birth and a valid ID.

If a minor is found to have created an account using false information, that account is immediately closed and all associated data is deleted.

If you suspect a minor is using an account, parents or guardians should contact support@taka11.biz immediately.

9

Data Retention Period

Taka 11 does not retain your data indefinitely. Every type of data has a defined retention period.

Data Type Retention Period
Core Account Information For the duration of active account + 5 years
Transaction Records 7 years (as required by financial regulations)
KYC Documents 5 years
Gaming Logs 3 Years
Support Conversations 2 years
Marketing Preferences Removed immediately upon opt-out

Once the retention period ends, your data is securely deleted or anonymised so that you can no longer be identified.

10

Policy Updates & Contact

Taka 11 reserves the right to update this Privacy Policy. If significant changes are made, you will be notified via SMS or email to your registered mobile number.

For any questions or concerns regarding our privacy policy, please get in touch:

Email: privacy@taka11.biz
Live Chat: 24/7 real-time support available
We aim to respond to all requests within 48 hours.

Your Rights Over Your Data

Right to Access

You can request to view any personal data we hold about you. Submit a request to our support team and we will send it within 30 days.

Right to Rectification

You have the right to correct any inaccurate data. You can do this through your account settings or by contacting support.

Right to Erasure

You can request deletion of your data within legal limits. Closing your account removes any data that no longer needs to be retained.

Right to Data Portability

Request a structured copy of your personal data to keep for your own records.

Right to Restrict Processing

You can ask us to stop using your data for specific purposes, particularly for marketing communications.

Right to Lodge a Complaint

If you believe we're not handling your data properly, file a complaint directly with our support team or at privacy@taka11.biz.

What makes taka 11's privacy policy different

🔒

Never Sold

Your data is never sold to advertisers or third parties. This has been our policy since day one.

🌐

Plain & Simple

Everything is written in plain language, without complex legal jargon. You always know where your data goes.

Fast response time

All data-related requests are responded to within 48 hours. Via live chat, you can expect an even faster response.

🛡️

Military-Grade Encryption

256-bit AES encryption — the same standard used by banks and government agencies. Your data is protected at the highest level.

📋

Regular Audits

Independent security experts audit taka 11's systems every three months, and improvements are made based on the findings.

International Standards

Taka 11 follows international data protection standards. Users in Bangladesh receive world-class data security.

Frequently Asked Questions

Payments & Entertainment FAQ

Under normal circumstances, when you deposit via bKash or Nagad, 5 to 15 minutes funds will appear in your taka 11 account. For Rocket, this may take 10 to 30 minutes. Network issues or bank holidays may cause slight delays. If more than 30 minutes have passed and your funds still haven't arrived, contact us via live chat with the following details: transaction ID, payment time, sender's number, and amount. In most cases, providing this information resolves the issue within 30 minutes. If a payment fails, the amount is typically returned to your mobile banking account within 24 hours.

Yes, taka 11 offers live scores and real-time match statistics. Once you log in to your account, Sports Events section. Look for the "Live" tag next to ongoing matches. Click on it to view real-time scores, over-by-over breakdowns, and match statistics. Live streaming is also available for select matches — a minimum account balance is required to access it. Enable push notifications in the taka 11 app to get instant alerts whenever a goal is scored or a wicket falls.
Safe & Trusted

Your data is safe — join now

Your personal information is protected with the highest level of security on taka 11. Register with confidence and enjoy the experience.

256-Bit SSL Protection
Licensed Platform
Your data is never sold
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