Your personal data belongs to you. taka 11 is fully transparent about where that data goes, how it is used, and how it is kept secure — everything is clearly laid out here.
Our Commitment: taka 11 never sells your personal data or shares it with third-party advertisers without your consent. This Privacy Policy is written in plain language so you can understand it easily.
This Privacy Policy applies to the taka 11 website (taka11.biz) and mobile app. By creating an account, playing, or using the platform in any way, you are considered to have accepted this Privacy Policy.
Taka 11 is an online betting and gaming platform built for people in Bangladesh. We understand that you trust us with your personal information, and we take that responsibility seriously. That's why we follow a strict data minimization principle — we only collect what is absolutely necessary.
This policy does not apply to third-party websites or services. If you navigate to another site via a taka 11 link or referral, please review that site's own privacy policy.
Taka 11 collects two types of data — information you provide directly, and data collected automatically based on how you use the platform.
| Data Type | Why It's Collected | Required? |
|---|---|---|
| Full Name | Identity Verification & Payment Processing | Yes |
| Mobile Number | Account Verification & Security | Yes |
| Email Address | Account Notifications & Communications | Yes |
| Date of Birth | Age verification (to confirm users are 18+) | Yes |
| National ID Number | KYC Verification | Yes for withdrawals |
| BKash/Nagad Number | Payment Transactions | Yes for payments |
taka 11 will never ask for your bank PIN, bKash PIN, or password. Anyone requesting this information is attempting fraud — report it to us immediately.
Taka 11 uses your data only for specific, defined purposes. We never use it for anything beyond what is necessary.
You can opt out of promotional messages from taka 11 at any time by contacting support. However, essential account notifications cannot be turned off — they exist to keep you safe.
This is the most important part — who actually receives your data. taka 11 makes it clear: your data is never sold.
We never: Selling data to advertisers, sharing data on social media, or passing data to other betting sites.
Taka 11 uses cookies on its website. Cookies are small data files stored in your browser that help enhance your browsing experience.
You can disable cookies through your browser settings. However, disabling essential cookies may prevent you from logging in to taka 11.
Taka 11 follows the highest industry standards to protect your data. For us, security is not a cost — it's an investment.
Your data belongs to you. taka 11 fully respects and upholds these rights.
Taka 11 is strictly an 18+ platform. We do not knowingly collect data from anyone under 18. Age is verified at registration using date of birth and a valid ID.
If a minor is found to have created an account using false information, that account is immediately closed and all associated data is deleted.
If you suspect a minor is using an account, parents or guardians should contact support@taka11.biz immediately.
Taka 11 does not retain your data indefinitely. Every type of data has a defined retention period.
| Data Type | Retention Period |
|---|---|
| Core Account Information | For the duration of active account + 5 years |
| Transaction Records | 7 years (as required by financial regulations) |
| KYC Documents | 5 years |
| Gaming Logs | 3 Years |
| Support Conversations | 2 years |
| Marketing Preferences | Removed immediately upon opt-out |
Once the retention period ends, your data is securely deleted or anonymised so that you can no longer be identified.
Taka 11 reserves the right to update this Privacy Policy. If significant changes are made, you will be notified via SMS or email to your registered mobile number.
For any questions or concerns regarding our privacy policy, please get in touch:
Email: privacy@taka11.biz
Live Chat: 24/7 real-time support available
We aim to respond to all requests within 48 hours.
You can request to view any personal data we hold about you. Submit a request to our support team and we will send it within 30 days.
You have the right to correct any inaccurate data. You can do this through your account settings or by contacting support.
You can request deletion of your data within legal limits. Closing your account removes any data that no longer needs to be retained.
Request a structured copy of your personal data to keep for your own records.
You can ask us to stop using your data for specific purposes, particularly for marketing communications.
If you believe we're not handling your data properly, file a complaint directly with our support team or at privacy@taka11.biz.
Your data is never sold to advertisers or third parties. This has been our policy since day one.
Everything is written in plain language, without complex legal jargon. You always know where your data goes.
All data-related requests are responded to within 48 hours. Via live chat, you can expect an even faster response.
256-bit AES encryption — the same standard used by banks and government agencies. Your data is protected at the highest level.
Independent security experts audit taka 11's systems every three months, and improvements are made based on the findings.
Taka 11 follows international data protection standards. Users in Bangladesh receive world-class data security.
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